Refund Policy
Last updated: April 2026
30-Day Money-Back Guarantee
If you are not satisfied with Horizon Store within the first 30 days of your first subscription, contact us at [email protected] and we will issue a full refund — no questions asked.
After 30 Days
After the initial 30-day period, subscriptions are non-refundable. You can cancel at any time and you will keep access until the end of your paid billing period.
How to Request a Refund
Email [email protected] with your account email and reason. We process refunds within 5–7 business days back to your original payment method.
Exceptions
We do not issue refunds for accounts terminated due to violations of our Terms of Service.