Refund Policy

Legal

Refund Policy

Last updated: April 2026

Refund policy illustration

30-Day Money-Back Guarantee. If you are not satisfied within the first 30 days of your first subscription, we will issue a full refund, no questions asked.

30-Day Money-Back Guarantee

If you are not satisfied with Horizon Store within the first 30 days of your first subscription, contact us at [email protected] and we will issue a full refund, no questions asked.

After 30 Days

After the initial 30-day period, subscriptions are non-refundable. You can cancel at any time and you will keep access until the end of your paid billing period.

How to Request a Refund

Email [email protected] with your account email and reason. We process refunds within 5–7 business days back to your original payment method.

Exceptions

We do not issue refunds for accounts terminated due to violations of our Terms of Service.

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